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As a National company, SuperCare operates across all Australian Times Zones and business hours are both Eastern and Western Standard Times. We've taken steps to ensure that no matter where you are located in Australia, SuperCare can assist with your enquiry with a prompt, informative response. We also offer care for after-hours enquires via phone or our Online chat portal.

We're here to help right across Australia.

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SuperCare’s unique and innovative service provides specialist assistance to individuals and their families in times of need. We do this by facilitating your Application to the Australian Taxation Office, who can approve the release of funds from your personal superannuation fund. Once you receive the approval letter, you can take it to your own super fund to obtain release of the funds.

SuperCare is the first and only company in Australia to provide this valuable service. We operate under strict regulations which ensure patient privacy and confidentiality is maintained at all times.

SuperCare’s role is to facilitate the application process by providing the following services:

We educate you so that you understand the complexities of the legislation and how the Early Release Superannuation Program (ERS) works.
Our trained professional Consultants provide support and provide guidance in completing the application and dealing with the Australian Taxation Office (ATO), who administer the ERS program.
SuperCare Consultants also provide support and guidance in dealing with your service provider.