About Us

Welcome to SuperCare

At SuperCare, we're proud of what we do. We're an organization that assists patients in obtaining early access to their super to help fund their medical treatments. Our goal is to help our customers when they need it most. Our one-of-a-kind assistance helps the pressure and nervousness disappear when it comes to paying for expensive, yet essential medical treatments.

We’ve partnered with several market leaders in the healthcare industry and have helped these businesses in meeting their business goals through appreciating our skills, expertise, and long experience.

SuperCare came into existence in early 2012 with the mission to help Australians by eliminating the stress associated with paying for expensive, yet essential, medical treatments. With the promise of producing an effective process and our dedication to improving the process every day, we got our first application approved in 2012. We can’t forget that day!

SuperCare has been alleviating this stress by streamlining the application process that is required to access superannuation to pay for medical treatments since its existence. We process over 400+ applications every month and help clinics as well as patients who are looking for Dental, IVF, and weight-loss surgery treatments.

Our Mission

SuperCare is dedicated to improving the health and wellbeing of Australians by helping to alleviate the stress associated with financial pressure when medical interventions are required.
SuperCare proudly partners with many of Australia’s top medical professionals. We are growing our extensive network of medical partners and work closely with the ATO to ensure strict guidelines and procedures are implemented along the way.

Our Vision

  • Be an innovator within the Australian Healthcare industry
  • Make essential medical treatments available to all Australians
  • Reduce the complexity involved with the compassionate release of Super

Our Values

  • The customer is always first
  • Be accessible and provide exceptional service
  • Integrity and honesty above all
  • Respect for employees and respect for each other

SuperCare 8 Step Application Process

The SuperCare application process is seamless and allows the Patient to commence their required treatment expeditiously.
SuperCare continuously audits the progress of each CRS Application not only to ensure that all guidelines are being adhered to but also that the Client (and Practice) can have a very high level of confidence that the Application will be successful.
The ATO conducts the final assessment of each Application, which not only decides whether the Application is Approved or not but also provides a final audit of the SuperCare process.

  1. The clinic sends patient’s details to SuperCare via the online referral form
  2. A SuperCare consultant contacts the patient and discusses the eligibility
  3. The patient is signed on as a SuperCare client and begins the Compassionate Release of Super (CRS) application process
  4. SuperCare contacts the clinic and requests the required support letter for the CRS claim
  5. GP signs the CRS form
  6. Application is reviewed and lodged with the ATO
  7. Standard assessment takes up to 10 business days from lodgment
  8. Application approved! Clinic notified and Super releases in 5-7 business days

Call Us Today To Speak To A Consultant
1300 665 440

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